Peter has taken properties facing challenges to GSS and transformed them into financially viable and successful entities by focusing on financial best practices and excellence in guest service.

Peter’s results-oriented approach is based on a combination of coaching, encouraging and guiding associates to develop their personal and professional skills. Providing opportunities for others to shine is his true passion, and it is the key to his success.

 

He understands what it takes to cultivate and develop a dedicated team, and to that end, he focuses on the unique skills and talents of each team member. In turn, he emphasizes that each team member play a critical role in providing superlative guest service. 

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Zach brings over 20 years of experience in finance, customer experience, recruiting, and process optimization across industries such as real estate, hospitality, non-profit, and retail. He excels at combining financial expertise with operational efficiency to drive growth and enhance customer experiences.

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In real estate, Zach led acquisition strategies for a hedge fund, overseeing $200 million in property purchases by leveraging his financial analysis and market insights. In retail, he has driven exceptional guest service scores through data-driven strategies and performance optimization.

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Committed to innovation and strategic planning, Zach believes prioritizing people—both team members and clients—fosters lasting relationships and meaningful impact.

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Jessica brings more than 12 years of hospitality experience in multiple industries of service. She has a deep understanding of what it takes to provide utmost care in consulting, temporary and permanent staffing, and directional care of clients.  

 

Jessica excels in motivating, coaching and encouraging people to be the best version of themselves. She pioneered a project with former Atlanta mayor to promote health, fitness and the wellbeing of state officials and government representatives, along with community leaders and their organizations.

 

Jessica believes this team can be a positive catalyst for the service industry. She pours her heart into people and hopes to offer inspiration along the way, while delivering the ultimate hospitality experience.

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Austin Perry has been a valued member of the Wenzell & Fisher family for the past three years. As the Director of Business Development, Austin leads efforts to drive growth through strategic and innovative business solutions, while also serving as the primary point of contact for contracts and service agreements.

 

Known for wearing many hats, he plays a pivotal role in streamlining and modernizing back-end processes to enhance efficiency and ensure seamless support for front-end operations. His commitment to excellence has been instrumental in fostering client satisfaction and operational success.